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Amazon Seller Agent

Complete user manual

9 sections covering everything from your first login to advanced AI workflows.

1.Getting started — first 5 minutes

Selva Seller Agent is an Amazon dashboard our team operates for you. You receive a unique share link — keep it private — that opens your live dashboard with all the data and actions.

Steps

  1. Open the share link we sent you via Telegram or email.
  2. You'll land on the «Today» tab — your one-page snapshot of the account health.
  3. Use the top nav to switch between 7 groups (Today · Summary · Catalog · Finance · Growth · Ads · Competition).
  4. Star any view to pin it to «My views» at the top.
  5. Open the chat widget (bottom-right) to ask the AI agent anything about your data.

2.«Today» tab + Smart Alerts

The «Today» tab is your daily entry point. It shows account health with a traffic light, restock recommendations, and unresolved critical alerts. Every metric comes with a suggested action — we don't show you data without telling you what to do.

Alert types you'll see

  • Hijacker detected: Someone is selling on your Buy Box. Click → opens the Hijacker Resolution Workflow.
  • Buy Box lost: You no longer own the Buy Box for an ASIN. Review price + offer.
  • Stock critical: Less than 14 days of inventory. Order replenishment.
  • ACOS spike: Ads cost rose >30% week over week. Review keywords + bids.

All alerts are also pushed to our Telegram bot Qosco. We action them on your behalf and only escalate to you when needed.

3.FBA Reimbursements — how it works

Every 6 hours, 8 detectors scan your Reports API data for reimbursement opportunities: customer-returned-no-unit, replacement-no-return, removal lost/damaged, inbound discrepancy, damaged-in-FC, fee overcharge, and disposed customer-damaged returns.

The flow

  1. Detector finds a candidate → creates a «draft» with the case subject, body and amount.
  2. Selva team reviews it and approves via Telegram inline button.
  3. Approved draft is filed manually in Seller Central (no bot impersonation, full TOS compliance).
  4. You see «filed» status and amount in your dashboard tab «Finance → Reimbursements».

Reference: Amazon Andes recovered $7,427.91 in 313 transactions within 24h of activation.

4.Hijacker Resolution Workflow

When an unauthorized seller appears on your Buy Box, a hijacker case opens automatically. The workflow has 5 steps that we run for you.

The 5 steps

  1. Detected: New seller on your ASIN. We capture seller name, ID and timestamp.
  2. Classified: We check your whitelist. If it's an authorized reseller → close. If not → escalate.
  3. Cease & Desist: Claude AI drafts a legal C&D letter (~2,000 chars) with your trademark info.
  4. Reported: Violation Report is generated and submitted to Amazon Brand Registry.
  5. Resolved: Cron tracks hourly. When hijacker disappears → auto-resolve and notify you.

Got resellers we should whitelist? Tell us via chat or Telegram — we add them so they never trigger an alert.

5.Listing Studio v2 — optimize a listing with AI

A 5-step wizard that optimizes any of your listings using Claude AI + competitor data + your high-converting keywords. You stay in control of the final published version.

The wizard

  1. Pick the ASIN you want to optimize (or paste a competitor ASIN to mirror).
  2. Claude generates title + bullets + description scored against high-converting keywords.
  3. Review and edit any section. The competitor comparator shows what they're doing.
  4. Export 5–8 image prompts to paste into ChatGPT / GPT-Image. Generate the images, then upload them back.
  5. Click «Push to Amazon». A Telegram approval lands on Selva — once we OK, the listing is published via SP-API.

6.Product Research — Cerebro · Magnet · Black Box · Trendster

4 tools that close the gap vs Helium 10 for keyword and product research.

  • Cerebro: Paste an ASIN → see the keywords it ranks for + monthly volume. Use it to mine your top competitor's keyword list.
  • Magnet: Type a seed keyword → get 20 derivative keywords with volumes. Find long-tail variations buyers actually search.
  • Black Box: Filter the Amazon catalog by reviews / BSR / price / category. Use it to discover products to source or competitor brands to study.
  • Trendster: Type a keyword → 12-month demand trend chart + verdict UP / DOWN / STABLE based on Google Trends. Know if a niche is rising before sourcing inventory.

7.Profits per SKU — upload your COGS

Revenue alone lies. Profits per SKU = Revenue − Amazon fees − COGS − Ads spend. This is what tells you which SKUs to scale and which to discontinue.

Two ways to load COGS

  1. CSV upload — Profits tab → «Upload COGS» → drop a CSV with columns sku, cost_usd (one row per SKU).
  2. Manual — click any SKU row → edit COGS inline.

Default Amazon fee assumption: 15% commission + $4.50 FBA fee (override per SKU if your real rate differs).

8.Chrome Extension — X-Ray on Amazon

Browser overlay shows Selva data without leaving Amazon: keyword volume + suggestions on SERP, ranked keywords + hijacker check on product page, one-click capture to Listing Studio.

→ Download & install instructions

9.FAQ

Where do I get my share-token?

We send it to you when you sign up. To re-issue, ask via chat or email contacto@selvagencia.com.

Is my Amazon login safe?

Yes. We use the official Amazon Selling Partner API (SP-API) via OAuth — we never see or store your Seller Central password. Tokens are encrypted with Fernet AES-128 + HMAC.

Can I cancel anytime?

Yes. Monthly subscription with no commitment. Cancel from Whop billing portal.

What happens to my data if I cancel?

Retained for 30 days then deleted. You can request a full data export anytime.